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SaaS Products Catalog

Updated 2026-08-06 · Akontec Synergy Private Limited

Full documentation per product: 10_SaaS_Products.

1. Omnetra BPO OS

What it is: a multi-tenant operating system for BPO companies — the system of record for clients, campaigns, seats, agents, quality, billing and payouts. Who it is for: BPO companies from 20 to 500+ seats running multiple campaigns on spreadsheets. Core modules: client and campaign management, seat and roster planning, agent performance, quality audits, ticketing, invoicing and payouts, dashboards and reports, role-based access. Pricing: per tenant plus per seat, monthly. Implementation fee for migration and training.

2. Akontec AI Support Operations

What it is: the control plane for AI-powered support operations — super admin plus BPO partner workspace. Structure: AI Solution → Deployment → BPO Workspace, with full data isolation between partners. Super admin modules (20): login, dashboard, AI solutions, solution detail, deployments, BPO partners, partner detail, workspaces, workspace detail, approvals, AI agents, AI resources, monitoring, revenue, payouts, invoices, reports, analytics, settings, logs. Workspace modules (14): the partner-side view of their own deployments, agents, seats, quality, tickets, invoices and reports. Fixed scope: exactly eight AI solution lines — no unlimited project creation. Partners are BPO Service Providers, not "BPO admins". Pricing: per workspace per month, plus per AI agent.

3. AI eCommOps

What it is: an AI-powered e-commerce operations platform — 30 modules covering catalogue, orders, returns, customer support, seller operations and analytics. Who it is for: D2C brands and marketplaces whose operations team is drowning in tickets and listings.

4. Kontact

What it is: Akontec's free chatting and messaging application. Who it is for: teams and communities wanting a simple, free messaging channel; also used as the internal channel on delivery floors where client policy allows. Pricing: free tier, with a business plan for organisation controls.

5. Vertical admin dashboards

Productised admin platforms built for specific verticals and licensed or delivered as custom builds:

ProductVertical
TravelGoTravel and hotel management
AstroZenConsultation marketplace (astrology-style booking, consultant management, wallet, sessions)
Akon Studios platformFilm, events, talent and casting

Common to all Akontec SaaS

Buying options

OptionDescription
SubscriptionMonthly or annual, per tenant/workspace/seat
ImplementationOne-time: configuration, migration, integration, training
Custom moduleBuilt to your requirement, priced per project
Source licenceAvailable for select products under a negotiated agreement

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