Professional Services — Overview

Updated 2026-08-06 · Akontec Synergy Private Limited

Services delivered by Akontec's own consulting bench rather than through the BPO marketplace. Billed on fixed scope, retainer, or per-hire basis.

Lines

Line	What it is	Billing model
Software and CRM development	Custom platforms, dashboards, portals, integrations	Fixed scope + AMC
HR and recruitment	Sourcing, screening, bulk hiring, RPO	Per hire or monthly retainer
Business setup and compliance	Registrations, licences, ongoing filings	Fixed fee per registration + annual retainer
Management consulting	Process design, SOP creation, cost and org restructuring	Project fee or retainer

Why these four sit together

Every one of them is something a growing company needs and does not want to build in-house. A client who signs a BPO campaign usually needs an SOP set written, people hired to fill the seats, and a CRM to run it. Selling those four separately to four vendors is how coordination fails.

Common terms

Named Delivery Manager and Technical Owner per engagement (see 05_SOPs/01_SOP_Framework.md).
Deemed acceptance 7 working days after delivery if no written defect list is raised.
30-day notice on services engagements.
IP transfers to the client on full payment; Akontec retains reusable frameworks, libraries and internal tooling.
Statutory fees, government charges, third-party licences and travel are always at actuals and never inside the professional fee.

What we decline

Work requiring a licence we do not hold — statutory audit, legal opinion, medical or clinical advice, and regulated financial advice. We say so and refer out. See 27_Guardrails/05_Regulated_Topics.md.

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