What it is: Akontec's free chatting and messaging application.
Kontact is a simple, free messaging app. It is not sold as an enterprise collaboration suite and should not be pitched against one. Its role in the Akontec portfolio is a lightweight communication channel — for teams, communities, and delivery floors where the client's information security policy permits it.
One-to-one and group messaging · media and file sharing · read status · search · notifications · group administration.
Business plan additions: organisation directory, admin controls over membership, retention settings, and export for compliance.
Used as an internal channel on delivery floors only where the client's InfoSec policy permits messaging apps. On regulated processes — healthcare, finance, collections — messaging apps are typically prohibited on the floor, and the client's policy always overrides convenience.
Never send over a messaging app: passwords, OTPs, bank or card details, contracts for signature, client customer data, call recordings, or exports of any system. Contracts go by email; credentials go through a secure channel. See 24_Compliance/03_Information_Security_Policy.md.
The product is "Kontact" — one word, capital K. Not "Contact", not "Akontec Chat".
Free tier for personal and small-group use. Business plan priced per 09_Pricing/05_Rate_Card_SaaS.md.
Do not claim end-to-end encryption, compliance certifications, or feature parity with established messaging platforms unless and until those are documented here.
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